If this quick fix doesn't work, relax and just follow below-offered methods to repair not working WD external hard drive or devices now.
Go to Power Management and uncheck Allow the computer to turn off this device to save power.Īfter this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again. Right-click on the USB Root Hub > Select Properties.Ĥ.
Open Device Manager > Expand Universal Serial Bus controllers.ģ. Click Start > Type: devmgmt.msc in the Search box and hit Enter.Ģ. Quick fix WD external hard drive not showing up/unrecognized/responding errorġ. If your external hard drive or storage devices are having this issue, relax and just follow to get your problem fixed right here now. Here below, you'll find 1 quick fix and 4 methods to fix WD external hard drive not working issue. But it's still a tough issue for ordinary users when their external hard drive, USB or SD card etc devices suddenly become unrecognized, not working or responding in PC. Though it's no longer a new problem that external hard drive fails to work or suddenly fail to show up in PC. If you have any methods to fix my issue and make the WD external hard drive work again, please help me. I've saved quite a lot of important files inside the drive. I don't know what reasons have made the drive not responding, and neither I know any solutions. I've changed the USB port but it still not working.
The WD drive's exact model name is WD My Passport (grey color, 2 Tb) and the exact model number is WDBY8L0020BSL- NESN.Įdited by krs000a, 13 August 2021 - 03:45 AM." My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. CPU is Intel Core i5 2320 3.00GHz, motherboard is Dell Inc.
I have Windows 7 Ultimate 64-bit SP1, Service Pack 1 Build 7601. Or : keep the info in a notepad to copy/paste. It will show up in your Post like where the quote I am using is in mine. Your name next to where you log out -> My Settings -> Signature. In this case the make and model of your WD Passport please.Įdit : Note if not wanting to provide the information each time place it in your Signature. Some info can be found be using Start Search type System Information. Hi, in this case more information on your system is needed : Please always post your OS version and build # found in Settings->System->About (use Copy Button if available in your version) as there are cures and problems for each build and everyone is running something different.īest practise would be to also include the above with the Motherboard make/model info, and/or what's in the box, chip, BIOS version, ram make and speed, GPU make/model would also be great info to be able to provide you with better informed help. I know this happened to another drive, and just as I was about ready to give up and throw it away, somehow I managed to get it formatted and once again it was possible to use to add new files to. Is there anyway of fixing this or somehow confirm that the drive is non-fixable? Of course it would be nice to retrieve some of the data on it, but as I've already tried the usual data recovery softwares (EaseUS, Recuva etc) and the drive won't be recognizes by them, alternatively locks up, at this point I'm satisfied if I am able to just format the drive and at least use it again. If I try to do anything to the drive in Disk Management, use CHKDSK in the command prompt or WD Drive Utilities, everything freezes. The only way to get it unstuck is by unplugging the drive (literally the second I unplug it, everything unfreezes).
If I was for several minutes, eventually the drive is assigned a letter and appears in Windows Explorer, but as soon as I try to enter the drive (or right-click and choose format), everything locks up. This is despite disconnecting it properly in Windows, by the way.Īnyway, basically what happens to the latest failed drive is that when I connect it, nothing happens at all - at first. This must be the 10th time this happens in less than 3 years. Another external Western Digital USB drive worked one day then the next it didn't.